Chief Quality Officer
Chief Quality Officer Recent Blog Posts
Why You Should Hear Your Company’s Sales Pitch
on May 9, 2007 in All Articles Requirements In an earlier article I talked about the importance of getting to know what your marketing people are telling customers, so you have a better grasp of requirements from a customer’s perspective. Now, you can sit down with the sales and marketin...
3 Great Posts On How To Gather Requirements
on May 8, 2007 in All Articles Requirements ‘Been reading some good stuff lately on requirements gathering. Some of these tips, tactics and techniques you already know, but I’ll bet there’s plenty that are all “aha” for you. So if you’re interested in crea...
Starting From Scratch: Requirements Gathering
on May 7, 2007 in All Articles Starting From Scratch Requirements Scenario: “Go find the requirements for this project you’ve never seen before. Oh yeah, they’ve never been formally laid out. No handholding!” What do you do when you’re asked to gather requirements and you have no gui...
Starting from Scratch: QA Manager Tip #1
on May 6, 2007 in All Articles Starting From Scratch Scenario: “You’re our new QA manager. We have no QA process. Sink or Swim!” If you’ve just been hired to start/run a QA department, there are a billion things to do. But there are a few things you should put at the top of y...
How To Make A Traceability Matrix
on Apr 22, 2007 in All Articles Traceability You: “I’ve got a kick-*** test plan!” Management: “Prove it.” Engineering: “Prove it.” Customers: “Prove it.” A test plan ain’t a test plan until you can prove it does the job. And that̵...
You Can’t Assure Quality (But …)
on Jan 17, 2007 in All Articles I’ve got some bad news for you. Despite the “Quality Assurance” in your job title, you simply cannot assure quality. It can’t be done - at least not by you. Now, don’t get me wrong - I’m sure you’re exceptionally good at what you do, an...