Plan-B for Software Documentation
Added on:
March 29, 2007
Location:
United States, Massachusetts, Greater Boston
Language:
English
Categories:
Computers/Tech
Tags:
documentation, training, suport, technical support, help
Rating:
Site Description:
We are driven to create software documentation that works for non technicals users. We call it Plan-B, because the existing documentation, also known as Plan-A, failed.
We prefer to demonstrate with screencasts and offer smart web based search technology to find the right help topic quickly.
We blog about how we apply this strategy to OpenOffice.org
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