Business Development Center
Added on:
August 20, 2007
Location:
United States, Georgia, Warner Robins
Language:
n/a
Categories:
Autos
Tags:
auto sales, automotive, cars, bdc
Rating:
Site Description:
A BDC acts as the nerve center within a dealership, handling customer contact. The BDC becomes the 'touchstone" for customers and potential customers of the dealership. A BDC may handle phone's, email's and letter's. The BDC also tracks the metrics involved in customer contact and follow- up with customers. Unlike internet sales departments, BDCs today manage a wider range of customer interactions, including unsold showroom traffic, lease maturity, new model introductions and service reminders. They also work with owners nearing time for repurchase or help promote dealer events.
