November 20, 2008

Seven Content Strategies to Build Trust with Today's Savvy Consumers - A Complimentary eBook

Trust_eBook_Cover At the heart of all sales transactions is trust.

The greater the trust, the more likely the sale. Without trust, there is no sale. In today’s business world, where more and more relationships are being developed and maintained over the Internet—the need for establishing trust and building confidence with buyers may be stronger and more powerful than ever. One of the resulting challenges for marketers is to find ways to quickly establish rapport, and then build upon it. How can you best do that? By listening to your customers and prospects and giving them information they need—information that will build their trust in your company as a solutions provider, and lead to the ultimate goal—sales.

That's exactly the reason why have developed this complimentary eBook/white paper entitled "Seven Content Strategies to Build Trust with Today's Savvy Consumers." Big thanks to our sponsors McMurry and ContentWise for supporting this important project.

This comprehensive eBook will:

  • Give you seven strategies to enact right now that can tip the trust scale in your favor.
  • Provide clear examples of how leading brands are creating trust through content marketing.
  • Identify factors that erode trust and how to avoid them.
  • Show you simple and free online tools to help monitor what customers are saying about you.

Download your complimentary eBook now!

If you like this one, you may also be interested in our complimentary white paper, "How to Attract and Retain Customers with Content Now." If you are a custom publisher/content provider, check out The New Rules of Custom Publishing and How to Become a World-Class Content Provider.

If you are signed in as a Junta42 member, you'll go straight to the eBook.  If not, your name and email address will direct you to the white paper download.

Enjoy!

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Telling Your Story and Southwest Airlines

Quick story for you.

I was flying back last night from Chicago via Southwest Airlines. After we landed, there was a long taxi to get to the gate - and to pass the time, everyone was talking to each other (it was actually pretty loud).

About a minute into the taxi the Southwest flight attendant asked if anyone wanted to hear a story. Within 10 seconds, over 100 people were completely quiet, and so, she told the story.

Once upon a time there as a man and a woman.
The man was in love with the woman.
So, the man asked the woman to marry him.
The woman said no.
And she lived happily ever after.

After much laughter, the flight attendant said "wait, the man ended up happy as well. He moved back in with his mother."

The Importance of Story

All people, consumer buyers and business buyers, love stories. We had all kinds of people on the Southwest flight, and every one of them were quiet so they could here the story. A story engages, it uplifts, it persuades.

Whether you are Barack Obama or an automotive parts distributor, you need a story to accomplish your business goals. Whether you want to inform or entertain, you need a story to do it.

And, for the first time ever, I attended a media/publishers conference this week where one of the main topics was (wait for it) - helping customers "tell their story" (rather then peddle them space). For those of you not familiar with the inner-workings of b-to-b publishing, this occurrence runs a close second to the invention of the phonograph and Tootsie Rolls.

Buyers listen to stories. They listen to stories unlike anything else today.

Most of the passengers ignored everything the flight attendant said before, during and after the flight...but when she mentioned the "story" they stopped and listened. Harnessing and distributing what your business story is may be the most important thing you can do over the next few months.

Learn how to tell your story, because if you don't, chances are your customers won't listen to anything else.

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November 16, 2008

Junta42 Releases New Top Blogs List - TopRank Blog Sneaks By Copyblogger

Junta42_top_blog We're excited to announce the fourth installment of the Junta42 Top 42 Content Marketing blogs. Congratulations this month goes to Lee Odden and the team from TopRank Online Marketing, whose Online Marketing Blog just squeaked by Brian Clark's Copyblogger (which held the #1 position for the last two updates).

This quarter's update included a record 187 blogs, up from 172 last quarter. In addition, the Junta42 Top 42 are now featured as part of the content marketing category at Alltop.com (which will be updated soon with the new 42).

Here is the complete Top 42:

1 Online Marketing Blog
2 Copyblogger
3 Writing on the Web
4 Influential Marketing Blog
5 Web Ink Now
6 Marketing with Meaning
7 Nigel Hollis
8 Conversation Agent
9 Buzz Marketing for Technology
10 Post Advertising
11 Conversation Marketing
12 Marketing Interactions
13 PR 2.0
14 Nick Burcher
15 The Toadstool
16 Servant of Chaos
17 Chaos Scenario
18 No man is an iland
19 What's Next
20 Buzz News
21 Be the Voice
22 Really Practical Marketing
23 Bringing Brands to Life!
24 ContentMarketingToday
25 Hard Knox Life
26 Web Strategy by Jeremiah
27 Drew's Marketing Minute
28 JournaMarketing
29 Writing White Papers
30 Seth's Blog
31 Greg Verdino's Marketing Blog
32 News from the Herd
33 EyeCube
34 Find and Convert
35 Techno//Marketer
36 Eat Media Blog
37 Conversational Media Marketing
38 Emerson Direct Marketing Observations
39 Internet Marketing Blog
40 Feed Growth!
41 Daily Fix
42 Occam's Razor

Click here to see the news release, which will be distributed on Monday.

Click here to see the entire Top 42 Content Marketing blogs.  To view the selection criteria, click here.

Again, congratulations to the Top 42, and keep up the great work!

Related Articles:

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November 14, 2008

Custom Publishing Council Celebrates 2008 Pearl Award Winners

Pearl_awards I just came back from the 2008 Custom Publishing Council Pearl Awards Ceremony in New York City at the Rainbow Room. The Pearl Awards is a celebration of the best that the custom publishing industry has to offer.


Some of the highlights included:
  • Don Johnson, Editor-in-Chief for Meredith Integrated Marketing, took home the coveted John Caldwell Award, which celebrates lifetime achievement in the custom publishing industry. Don, a 40+ year veteran at Meredith, won the night over with an emotional acceptance speech that brought tears to many in the room.
  • The Best in Custom Award, sponsored by Nxtbook Media, went to Centurion magazine from American Express, produced by Journal International Verlag.
  • Rodale Custom Publishing was the big winner of the night, taking home an astounding 13 Gold awards. 
  • Co-presenter Jonah Bloom (from AdAge - who presented along side Mr. Magazine himself Samir Husni) had trouble pronouncing Lamaze (a Rodale magazine) most of the night (all in good fun). Jonah also wanted to know the ROI on the Merrill Lynch custom magazine.
  • Junta42 came away with two gold awards (best microsite and best blog).
Also, a big thanks to the sponsors who helped make the night possible: Nxtbook Media, Fry Communications, Lane Press, Arandell Corporation, and Convera.

Here is the full-list of award winners.  Congratulations to all the winners.  There were truly some amazing print and web publications on display from the best content providers the industry has to offer. 

Design


Best Cover
Under 50,000 - Luxury Travel Guide/Faircount Media Group
50,000 - 250,000 - Ethisphere/Mindspace
Over 250,000 - deliver/Campbell-Ewald

Best Opening Spread
Under 250,000 - big ideas in technology/Leverage Media
Over 250,000 - all animals/Time Inc. Content Solutions

Best Overall Design
Under 50,000 - Gilette: The Best a Man Can Get/Time Inc. Content Solutions
50,000 - 250,000 - Momentum/Journal International Verlag
Over 250,000 - deliver/Campbell-Ewald

Best New Magazine
thinkMoney/T3 Publishing

Best New Newsletter
Solage/DCP

Most Improved Publication
Under 50,000 - Draeger's Cooking/DCP
Over 50,000 - escape/Great Water Media

Best Special Issue
Capital Thinking/Leverage Media

Best One-Shot
Next*/DCP

Best Use of Photography
Under 50,000 - Experience Bermuda 2008/09 / HCP/Aboard Publishing
50,000 - 250,000 - Four Seasons Magazine/Pace Communications
Over 250,000 - Hemispheres Magazine/Pace Communications

Best Use of Illustration
Under 50,000 - Independent School/The Magazine Group
50,000 - 250,000 - little brown book/Rodale Custom Publishing
Over 250,000 - Sky/Pace Communications

Best Use of Typography
Hemispheres/Pace Communications

Best Tie-In with Corporate Marketing Objectives
on Investing/Custom Solutions from Smart Money

Digital


Best Integrated Print and Web Program
Stir/Hanley Wood Marketing

Best Web Publication
F2/Fader Media

Best E-Newsletter
on Air/Spafax Canada

Best Microsite
Junta42.com/Whitespace Creative

Best Blog
Junta42 blog/Z Squared Media

Best Use of Alternative Media or Multimedia Technology

Best Interactive Tool
You24/Rodale Custom Publishing

Best Web Feature or Article
You24/Rodale Custom Publishing

Best Overall Web Design
Cygnus Custom Solutions/Cygnus Business Media

Best Achievement of Corporate Objectives
Lamaze/Rodale Custom Publishing

Best Launch or Relaunch
Guide 2 Gaming/Future Plus

Editorial


Best Cover Lines
CBS Watch!/McMurry

Best Feature Article/Package
Under 250,000 - Capital Thinking/Leverage Media
Over 250,000 - Look Good Feel Better/Transcontinental Custom Communications

Best Overall Editorial
Under 50,000 - Centurion/Journal International Verlag
50,000 - 250,000 - cleveland clinic magazine/The Magazine Group
Over 250,000 - Acura Style/Javelin Custom Publishing

Best New Magazine
Are You? Central/Emphasis Media Limited

Best New Newsletter
cancer prevention works/Rodale Custom Publishing

Most Improved Publication
Girl Scout Leader/Spot On media

Best Column
diane/Rodale Custom Publishing

Best Regular Department
Hemispheres/Pace Communications

Best Special Issue
little pink book/Rodale Custom Publishing

Best One-Shot
Fight One - Doubledown Media

Best International Publication
Automation Today Asia Pacific/Penton Custom Media

Strategy


Best Tie-In with Corporate Integrated Marketing Campaign
Smart & Simple/Rodale Custom Publishing

Best Achievement of Corporate Objectives - B2B
Wal-Mart world/Rodale Custom Publishing

Best Achievement of Corporate Objectives - B2C
little brown book/Rodale Custom Publishing

Best Proof of Return on Investment
little pink book/Rodale Custom Publishing

Best Distribution Strategy
deliver/Campbell-Ewald

Best New Launch or Relaunch - B2B
Wal-Mart world/Rodale Custom Publishing

Best New Launch or Relaunch - B2C
Lamaze/Rodale Custom Publishing

Related Articles

November 12, 2008

Purpose-Based Marketing, Jim Stengel and Content Marketing

Jim Stengel I've seen Jim Stengel speak many times and always enjoyed it.  For the past five+ years, the global marketing chief from Procter & Gamble seemed a regular on the advertising and marketing speaking circuit.  Now we know why.

Mr. Stengel has formed his own marketing consulting company called (appropriately) Jim Stengel LLC. Stengel states in this Wall Street Journal article that "marketing is in need of a major overhaul...trust in brands is at an all-time low."

Stengel's "new way" of selling is called "purpose-based marketing," which, according to the article, is "about defining what a company does - beyond making money - and how it can make its customers' lives better."

Although this is nothing new, it's nice to see this picked up in the Journal, and that a well-followed and successful marketing executive is carrying the banner of what we call content marketing.

Yes, Stengel's "purpose-based marketing" is "content marketing".


Content marketing is not easy because you actually have to listen to your customers and know what their challenges are. You cannot solve your marketing woes through buying advertising space. You must make a connection to your customers, and get new customers, by focusing on their true pain points and healing them with information.

In the WSJ article, Stengel discussed how Pampers found its higher purpose: helping moms develop healthy, happy babies.  From that, P&G offered parenting advice (relevant content) and recruited experts on a variety of parenting topics (yep, that's content marketing).

The Results: the brand won market share. Pampers became not just a product, but a trusted resource through their use of content marketing.  They did it by telling a meaningful, relevant and compelling story.

Look, nothing against Mr. Stengel here, but this "new idea" has been the basis of the custom publishing (what I call content marketing) movement for over 100 years (since John Deere launched the first recognized custom publication called The Furrow in the late 1800s - and still in publication by the way - bless you John Deere).

Stengel's book release that expands on his idea (currently titled "Packaged Good") is currently in production.  While you wait for that one to hit bookstores, here's the original.

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